Terms of Service
These Terms of Service explain the rules and conditions that apply when you visit the Naturalizer website, browse products, create or use an account, place an order, or contact customer support.
Store Use
By using Naturalizer, you agree to follow these terms and use the website only for lawful shopping and account purposes.
Orders & Payments
Orders are subject to review, payment approval, product availability, and the information provided at checkout.
Store Policies
Free Worldwide Shipping and 30 Days Free Returns are described in the applicable Naturalizer policy pages.
Overview
This website is operated by Naturalizer. Throughout these Terms of Service, the words “Naturalizer,” “we,” “us,” and “our” refer to Naturalizer. The words “you” and “your” refer to the customer, visitor, account holder, or any person using this website.
These terms apply to all users of the Naturalizer website, including customers, browsers, account users, and anyone who submits information, places an order, or interacts with store features.
Acceptance of Terms
By accessing or using the Naturalizer website, you agree to be bound by these Terms of Service and any store policies referenced on this website. If you do not agree with these terms, you should not use the website or place an order.
Naturalizer may update these terms from time to time. Your continued use of the website after updates are posted means you accept the revised terms.
Online Store Terms
You agree to use the Naturalizer website only for lawful purposes and in a way that does not interfere with the website, other customers, or store operations.
- You must provide accurate, current, and complete information when placing an order or contacting customer service.
- You may not use the website for fraudulent, abusive, harmful, or unauthorized activity.
- You may not attempt to disrupt website security, checkout functions, payment systems, or account features.
- You are responsible for maintaining the confidentiality of any account login details you use.
Product Information
Naturalizer works to present product information, images, colors, descriptions, sizes, prices, and availability as clearly as possible. However, product details may contain errors, omissions, or differences caused by screen settings, photography, production changes, or website updates.
Product availability may change at any time. Naturalizer may correct product information, update listings, or remove products without prior notice.
Pricing and Availability
Prices, promotions, discounts, product availability, and offers may change without notice. Naturalizer may correct pricing errors, cancel orders affected by errors, or request confirmation before processing an order when needed.
A product being shown on the website does not guarantee that it will remain available or that the same price or promotion will apply later.
Orders and Payment
When you place an order with Naturalizer, you agree that the order information you provide is accurate and that you are authorized to use the selected payment method.
- Orders may be subject to payment authorization, fraud review, inventory review, and address verification.
- Naturalizer may refuse, cancel, or limit an order when necessary, including when information appears inaccurate or unauthorized.
- You are responsible for providing the correct billing, shipping, contact, and payment information.
- If there is a problem with your order, Naturalizer may contact you using the information provided at checkout.
Shipping Policy Reference
Naturalizer offers Free Worldwide Shipping as described in our Shipping Policy. Shipping details, order processing times, estimated delivery times, tracking updates, address issues, and customs or tax information are explained in the Shipping Policy.
Please review the Shipping Policy before placing an order so you understand how shipping and delivery support are handled.
Return Policy Reference
Naturalizer offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund timing, exchange information, and customer-service return instructions are explained in the Return Policy.
Customers must contact Naturalizer customer service before sending any return. Returns sent without contacting customer service first may not be accepted.
Account Information
If account features are available, you are responsible for keeping your account information accurate and secure. Naturalizer is not responsible for problems caused by inaccurate account details, unauthorized account access caused by your failure to protect login information, or outdated customer information.
You agree to notify Naturalizer if you believe your account or order information has been used without permission.
Prohibited Uses
You may not use the Naturalizer website, products, content, or services for any prohibited purpose, including:
- Any unlawful, fraudulent, misleading, abusive, or harmful activity.
- Submitting false, inaccurate, or unauthorized order or account information.
- Attempting to interfere with website operation, security, payment processing, or checkout functions.
- Uploading or transmitting viruses, malicious code, spam, or harmful software.
- Collecting or using customer, store, or website information without authorization.
- Copying, scraping, reproducing, or misusing website content in a way that violates these terms.
Intellectual Property
The Naturalizer website may include text, images, graphics, logos, product content, design elements, page layouts, and other materials owned by or licensed to Naturalizer. These materials are provided for personal shopping and website use only.
You may not copy, reproduce, distribute, modify, sell, or exploit website content without written permission from Naturalizer or the applicable rights holder.
Third-Party Links
The Naturalizer website may include links or references to third-party websites, services, payment providers, or tools. Third-party websites and services are not controlled by Naturalizer.
Naturalizer is not responsible for third-party content, policies, practices, products, or services. You should review the terms and privacy policies of any third-party site or service you choose to use.
Disclaimer
The Naturalizer website, products, information, and services are provided on an “as available” basis. Naturalizer does not promise that the website will always be uninterrupted, error-free, secure, or available at all times.
Naturalizer may update, suspend, or modify website features, product listings, store content, or services when needed.
Limitation of Liability
To the fullest extent permitted by applicable law, Naturalizer is not responsible for indirect, incidental, special, consequential, or punitive damages related to your use of the website, products, orders, services, third-party links, or inability to access the website.
Nothing in these terms is intended to limit rights that cannot be limited under applicable law.
Changes to These Terms
Naturalizer may revise these Terms of Service at any time by updating this page. The “Last updated” date near the top of the page shows when the terms were most recently revised.
It is your responsibility to review these terms periodically. Continued use of the Naturalizer website after changes are posted means you accept the updated Terms of Service.
Contact Naturalizer
If you have questions about these Terms of Service, store policies, orders, shipping, returns, or account support, please contact Naturalizer customer service.
Email: [email protected]